Your Questions Answered: Catdump FAQs

Catdump leverages an extensive network of trusted local partners and an AI-powered system to compare prices and availability in real-time. Our marketplace model ensures competitive bidding among suppliers, allowing us to secure the best possible deals for your specific equipment needs. We pass these savings directly on to you, guaranteeing you never overpay.

Yes, for partners who support live tracking, you will see real-time updates of your equipment's delivery status directly on your Catdump dashboard. If live tracking isn't available for a specific partner, the driver will contact you directly with timely notifications and updates regarding your delivery progress, ensuring you're always informed.

For junk removal services, you can simply upload images and even short videos of the items you need removed. Our advanced AI system analyzes these visual inputs to identify the types and volume of junk. Based on this analysis, it generates a precise and fair quotation. Once you approve the quote, an invoice is generated for payment via your dashboard.

We offer a wide range of secure payment options, including all major credit cards and ACH transfers, to suit your convenience. For larger projects, we also provide flexible financing plans to help manage your budget. All financial transactions are protected with state-of-art, bank-level security measures, giving you complete peace of mind.

Your personalized Catdump dashboard serves as a centralized hub for all your rental activities. From here, you can effortlessly track current orders, manage service schedules, view detailed invoices, and communicate directly with suppliers. You can also access your complete rental history and reorder previous services with a single click, providing total control at your fingertips.

Yes, Catdump offers flexible solutions for changing project needs. You can easily request rental extensions, equipment swaps (e.g., a larger dumpster), or even on-site relocations of your units directly through your customer dashboard. Additional fees may apply.

You can start a new booking by chatting with our AI assistant on any page. Simply describe what you need (e.g., "a 20-yard dumpster for a week in [your location]") and it will guide you through the process of getting a quote and completing your order.

Once you submit your request, our AI and team work to gather competitive quotes from our local partners. These quotes will appear in your personalized customer dashboard, usually within 60 minutes. You can then review, compare, and accept the offer that best suits your needs.

Order modifications (like extensions, swaps, or relocations) can be requested via your customer dashboard. For cancellations, policies vary by supplier and the timing of the request. Please refer to our Terms & Conditions or contact support for specific cancellation inquiries.

If you have a unique equipment need, you can always reach out to our customer support team directly via chat, email, or phone. Our experts will work to source specialized equipment or provide tailored solutions for your project.

All your invoices and a detailed payment history are accessible through your personalized Catdump customer dashboard. Simply navigate to the "Invoices" section to view, download, or print your documents at any time.

Yes, absolutely. We utilize industry-leading encryption and secure payment gateways to ensure all your financial transactions and personal data are protected with bank-level security measures. Your peace of mind is our priority.

For long-term rental agreements, recurring billing options may be available depending on the supplier and equipment type. Please discuss your specific needs with our support team or your assigned supplier, and we can explore tailored billing solutions for your project.